Business apps on one Microsoft platform
Highly adaptable recruitment ATS and CRM. A model-driven Power App built on Microsoft Dynamics 365 Sales Enterprise and Microsoft Dataverse.
CV Parsing
Parse documents from Outlook, Broadbean, your website or within Pump itself using our embedded Textkernel Extract! parser.
Tags / Coding
Automatically Tag People and their Work History when Parsing CVs using your own library or recommended Tags, and manually Tag records as required.
Boolean Search
Find the right people fast with a vast range of criteria including CV Text and Tag Search. Build, save and share Searches with others users.
Recruitment Process Automation
Gain efficiencies with customisable Business Process Flows that guide users through your recruitment processes from Requirement, long / short lists, Interviews to Placement, enforce data entry and automate activity.
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Post to job boards and manage applicants
Post to job boards and easily rank job advert responses, all without leaving Pump, utilising either Broadbean or Logic Melon. Manage your job advert applicants on customisable dashboards to suit your business process.
Automate Compliance
Automatically generate Compliance Items, linked to Sharepoint for documents. Specify at what stages they appear, where they can be seen, and configurable by hiring company and working location.
Real-time Views, Charts and Dashboards
Rapidly adapt 100s of Pump’s real time Views, Charts and Dashboards for different individuals, teams or functions - or easily build your own at a user or organisation wide level.
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Security + Identity
Manage users, devices and security through Microsoft 365 and Azure Active Directory and data privileges within Pump using Security Roles, Business Units and Teams.
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SharePoint + OneDrive integration
You can store and manage documents in the context of a Pump record on SharePoint and leverage that infrastructure to share, manage, and collaborate efficiently. Users can also utilise OneDrive for Business to create and manage private documents within Pump.
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Exchange Server-Side Sync
Synchronize your user’s Emails, Appointments, Contacts and Tasks between Outlook and Pump at the server level. User’s Appointments and Tasks will also appear in Outlook if created in Pump and can be worked there by users. Folder level tracking, where users drag emails into an Exchange folder to track it automatically, is also available.
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Dynamics 365 App for Outlook
Tap into the power of Pump while you’re using Outlook on the desktop, web, or phone. The Dynamics 365 App for Outlook can be customised to suit your organisation’s needs. You are also able to parse attachments from within Outlook using our Pump App for Outlook.
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Power Apps mobile
As a model-driven app Pump is responsive to different resolutions. You can also access Pump on iOS and Android devices by using the Power Apps mobile app. Like any Power App, it can be customised or you can create your own version to suit your organisation’s needs.
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Power Apps Portal
Build powerful external-facing low code websites that allow users to sign in with a wide variety of identities and create and view data in the Microsoft Dataverse and Pump.
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Power BI integration
Power BI works with Pump and the Microsoft Dataverse to provide a self-service analytics solution. With Power BI Desktop or Office Excel Power Query for authoring reports and Power BI for sharing dashboards and refreshing data. You can even embed Power BI reports into Dashboards within Pump.
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Voice, Video, Chat, SMS integration
Click to call utilising Microsoft Teams Voice calling or go further with a third party cloud phone system integrated with Microsoft Dynamics 365.
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Templates
Create Email, Word, Excel and Data Import Templates and with one click users can automatically populate them with data from records in Pump.
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Dynamics 365 Sales Enterprise
As a Microsoft ISV Embed Partner we are able to include Microsoft Dynamics 365 Sales Enterprise with Pump as standard, bringing cutting edge Sales CRM features and beneficial Microsoft Power Platform use right entitlements.
Included with Pump Annual Subscription.
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Lead Management
Automatically create and qualify Leads, build staged Lead process flows, and manage pipelines in real time with customisable Dashboards and Kanban boards.
Goal Management
Define, measure, and track goals for your users, teams and organisation.
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Sales Insights AI
Sales Insights helps you better understand your relationships by continuously analyzing interactions stored in Dynamics 365.
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Microsoft Teams integration
Teams is the place to manage all your conversations, files, apps and tools in one place - and now enjoy instant access to Dynamics 365.
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Live Org Chart
The live org chart lets users build a hierarchy for existing accounts or use it as a starting point for adding contacts to a new account.
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LinkedIn Sales Navigator integration
Enhance the system of record with the LinkedIn data graph and insights. Sync LinkedIn Sales Nav Messages, InMail and Notes.
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Playbooks
Guide users on best-practice responses to a scenario, as well as streamlining and automating recurring tasks.
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In App Marketing Lists and Campaigns
Create Static or Dynamic Marketing Lists of People, Company or Leads and send Email Campaigns.
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Power Automate rights
Create automated flows, business process flows, scheduled flows and button flows within the context of Dynamics 365, without the need for code. Easily connect data within the Microsoft Dataverse or externally through 100s of standard and custom connectors.
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Power Apps rights
Create or adapt standalone canvas and model-driven apps and connect your data with standard and custom connectors, on-premise data gateways, and the Microsoft Dataverse within the context of Dynamics 365.
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OneNote integration
Gather your thoughts, ideas, plans and research in one single place with OneNote in Dynamics 365 Sales Enterprise. Have the benefits of using OneNote to take or review customer notes from within your records in Pump.
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Power Platform API Allocation
Sales Enterprise comes with 20,000 API requests / 24 hours per user that can be utilised across the Power Platform and Dynamics 365.
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Dynamics 365 Marketing
Build more rewarding business relationships with your candidates and clients, improve customer communications and create seamless customer journeys to nurture leads and empower recruitment teams with Dynamics 365 Marketing and Pump.
NOT Included with Pump Annual Subscription.
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Create graphical content
Customisable templates for emails and landing pages help amplify your digital voice. Intuitive drag-and-drop design tools simplify content creation—from personalising the message to setting up lead scoring.
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Create automated, interactive marketing campaigns
Use the drag-and-drop journey designer to create an automated, multichannel campaign that sends personalised email messages, generates follow-up activities, launches workflows, and more.
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Lead scoring
Set up automated lead-scoring rules that automatically identify your hottest leads based on how they interact with your events and customer journeys.
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360-view of interactions
Develop a deeper understanding of your market with a 360-degree view of every lead and customer. Connected processes and a single source of information ensure that both sales and marketing have the latest data in Pump.
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Organise webinars and events
From initial planning and budgeting, through promotion and publication, attendee registration, webinar broadcasting (with Microsoft Teams), final analytics, lead generation, and evaluation of ROI,
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Power Apps Portal / Website Integration
The Marketing app can use Power Apps Portals to publish its event website, marketing pages, and online surveys. Alternatively publish your marketing pages and/or event portal on your own website or CMS system instead.
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LinkedIn Lead Gen
Quickly target and connect with the right LinkedIn audiences by importing leads generated with LinkedIn's lead tools directly into Dynamics 365.
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Voice of the Customer
Easy-to-create surveys make it simple to gather actionable feedback from customers. Understand individual customer needs and expectations so you can grow relationships and revenue.
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Power BI Pro
Connect to and visualise your data in Pump and any other data source using Microsoft’s unified, scalable platform for self-service and enterprise business intelligence (BI) that’s easy to use and helps you gain deeper data insight.
NOT Included with Pump Annual Subscription.
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Get self-service analytics at enterprise scale
Reduce the added cost, complexity, and security risks of multiple solutions with an analytics platform that scales from individuals to the organisation as a whole.
Extensive data connectors
With a growing library of 120+ free connectors, everyone gets a complete picture for data-driven decision making. Connect directly to hundreds of on-premise and cloud data sources.
Protect your data
Gain leading sensitivity classification and data loss prevention capabilities to help keep your data secure and compliant—even when it’s exported.
Share insights
Increase the impact of your insights by sharing them with users in the tools they use every day such as Microsoft Teams, Dynamics 365, and the Microsoft Power Platform.
Power Automate
Streamline repetitive tasks and paperless processes within Pump as well as between other applications using Microsoft Power Automate—so you can focus your attention where it’s needed most.
Included with Pump Annual Subscription within Dynamics 365 app context.
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Automated Flows
Create an automation that is triggered by an event such as arrival of an email from a specific person, or a mention of your company in social media.
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Instant Flows
Start an automation with a click of a button. You can automate for repetitive tasks from your Desktop or Mobile devices. For example, instantly send a reminder to the team with a push of a button from your mobile device.
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Scheduled Flows
Schedule an automation such as daily data upload to SharePoint or a database.
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Business Process Flows
Ensure that everyone in your company follows the same process by defining a set of steps for people to follow.
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Power Apps
Power Apps is a suite of apps, services, connectors and data platform that provides a rapid application development environment to build custom apps for your business needs that don’t require code. Extend Pump, build your own version of Pump or simply build your own app.
Included with Pump Annual Subscription within Dynamics 365 app context.
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Build Model-Driven Apps
Begin with the Microsoft Dataverse and business processes to automatically generate immersive, responsive applications that can run on any device.
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Build Canvas Apps
Customise every detail of your app to optimise for specific tasks and roles. Create apps for any device that uses a wide variety of controls or start from a sample app.
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Extend Pump
Pump with embedded Dynamics 365 Sales Enterprise licensing gives use right entitlements to build and run your own Power Apps within your licensed Dynamics 365 environments.
Bring AI to your apps
Enhance your apps and business processes with AI that’s easy to build and configure within Power Apps.
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Power Virtual Agents
Respond rapidly to your customer and employee needs—at scale—using intelligent chatbots built with Power Virtual Agents. Connect Pump to your custom made chat bot on your website or Teams. No coding required.
NOT included with Pump Annual Subscription.
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Create chatbots
Create and manage powerful chatbots—without the need for code or AI expertise—with an easy-to-use graphical interface.
Integrate chatbots
Easily integrate your chatbots with the products and services you use every day. Look up records, personalize conversations, hand off conversations to live agents, and call APIs.
Smart bots
Get suggestions on which topics to build, create rich, personalized conversations using natural language understanding and entity extraction, and monitor and improve your chatbot’s performance using AI and data-driven insights.
Add to Microsoft Teams
Users can easily create their own digital assistants within Teams. This functionality is included with your existing Teams licenses and the bot creation experience is embedded within Teams itself.
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